Privacy Policy

118 LA LLC, a California limited liability company] (“118 LA LLC,” “Company,” “We”) respects your privacy and is committed to protecting it through our compliance with this policy. This document describes the types of information we may collect or that you may provide when you access or use 118 LA LLC’s website (the “Site”) and our practices for using, maintaining, protecting and disclosing that information.

Information We Collect and How We Collect It

We collect information from and about users of our Site:

  • Directly from you when you provide it to us.
  • Automatically when you use the Site.
  • Through the use of Cookies.

Information You Provide to Us

When you use or register with the Site, you may be asked to provide information by which you may be personally identified such as your name, email address, and telephone number. (“Personal Information”).
This information includes:

  • Information provided at the time of joining our interest list on the Site and inputting information into form including your name, email address, and phone number.
  • Records and copies of your correspondence on the Site including email addresses, phone numbers and chat correspondence if you contact us.

Automatic Information Collection

When you download, access or use the Site, it may use technology to automatically collect:

  • Usage Details. When you access and use the Site, we may automatically collect certain
    details of your access to and use of the Site, including traffic data, location data, logs and other communication data and the resources that you access and use on or through the Site.
  • Device Information. We may collect information about your computer, mobile device and internet connection, including the computer or mobile device’s unique device identifier, IP address, operating system, browser type, mobile network information and the device’s telephone number.

Cookies

We may automatically collect certain information through the use of “cookies.” Cookies are small data files that are stored on your hard drive by our Site. Among other things, the use of cookies helps us to improve the Site and your user experience. We use cookies to see which areas and features are most popular, to count the number of computers accessing our Site, and to personalize your experience by remembering your preferences.

We link the information we store in cookies to any personally identifiable information you submit while on the Site. If your browser is set not to accept cookies or if you reject a cookie, you may not be able to access certain features or Site, however you can still use the Site normally. The use of cookies by our service providers or third parties is not covered by our privacy statement. We do not have access or control over these cookies. We do not track signals, or plant cookies when a Do Not Track (DNT) browser mechanism is in place.

Use of Personal Information

We use your personal information as follows

  • To improve our Site.
  • To respond to comments and questions and provide customer service.
  • To send information including technical notices, updates, security alerts, and administrative messages.
  • To communicate about promotions, upcoming events, and other news about units and services offered by us and our selected partners.
  • To protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.

Sharing of Personal Information

We may share personal information as follows:

  • We may share personal information when we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding. However, this information will be in the aggregate and anonymized to protect your personal information.
  • We may share information to respond to lawful requests and legal processes.
  • We may share information to protect the rights and property of 118 LA LLC, our agents, customers, and others. This includes enforcing our agreements, policies, and terms of use.
  • We may share information in an emergency. This includes protecting the safety of our employees and agents, our customers, or any person.

We may also share aggregated and/or anonymized data with others for their own uses.

Third-Party Disclosure and Links

The Site may include links to other websites whose privacy practices may differ from those of 118 LA LLC. If you submit Personal Information to those sites, we encourage you to read their respective privacy statements as well.

Choices About Use of Your Information

You can use some of the features of the Site without registering, thereby limiting the type of information that we collect.

You may unsubscribe from receiving certain promotional emails from us. If you wish to do so, simply follow the instructions found at the end of the email.

Many browsers have an option for disabling cookies, which may prevent your browser from accepting new cookies or enable selective use of cookies. Please note that, if you choose not to accept cookies, some features and the personalization of our Site may no longer work for you.

Your Data Protection Rights under the California Consumer Privacy Act (CCPA)

The California Consumer Privacy Act (“CCPA”) provides consumers with specific rights regarding their Personal Information. If you are a California resident, you have the right to:

  • Request we disclose to you free of charge the following information covering the 12 months preceding your request: (a) the categories of Personal Information about you that we collected; (b) the categories of sources from which the Personal Information was collected; (c) the purpose for collecting Personal Information about you; (d) the categories of third parties to whom we disclosed Personal Information about you and the categories of Personal Information that was disclosed (if applicable) and the purpose for disclosing the Personal Information about you; and (e) the specific pieces of Personal Information we collected about you;
  • Request we delete Personal Information we collected from you, unless the CCPA recognizes an exception;
  • If the business sells Personal Information, you have a right to opt-out of that sale.

Consistent with California law, if you choose to exercise your applicable CCPA rights, we won’t charge you different prices or provide you a different quality of Site. If we ever offer a financial incentive or product enhancement that is contingent upon you providing your Personal Information, we will not do so unless the benefits to you are reasonably related to the value of the Personal Information that you provide to us. If you are a California resident and wish to exercise your rights under the CCPA, please contact us at [email protected].

Notice Concerning the Information Of Children

118 LA LLC is not directed to children under the age of 13 and does not intentionally collect any information from children under the age of 13. Please contact us if your child has provided Personal Information to us and we will delete the information.

Changes to This Policy

118 LA LLC may change this Policy from time to time. If we make any changes to this Policy, we will change the “Last Updated” date below and may notify you by email (sent to the e-mail address specified in your account). We encourage you to review this Policy whenever you visit the Site to understand how your Personal Information is used.

Contact Information

We welcome your comments or questions about this privacy policy. You may also contact us at our email address [email protected].